1. Introduction
Welcome to Gold Vault Capital, LLC ("GVC," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and communications, including but not limited to SMS/text messaging, email, voice calls, and any other communication channels.
By accessing our website, submitting information through our forms, or engaging with our communications, you agree to be bound by these Terms. If you do not agree, please do not use our services.
2. About Our Services
Gold Vault Capital provides financial services related to precious metals reclamation and investment opportunities. Our services include:
- Educational information about gold and silver reclamation investment opportunities
- Investor qualification and onboarding services
- Communication services including voice, SMS, and email
- Access to investment-related materials through controlled disclosure processes
3. Important Disclaimers
NOT INVESTMENT ADVICE: The information provided on our website and through our communications is for informational purposes only and does not constitute investment advice, financial advice, tax advice, or legal advice. Nothing contained herein shall be construed as a recommendation to buy or sell any security or investment product.
NO GUARANTEES: Past performance is not indicative of future results. We make no guarantees regarding investment returns or performance. All investments carry risk, including the potential loss of principal.
ACCREDITED INVESTORS: Certain investment opportunities may be available only to accredited investors as defined by applicable securities laws. Verification of accredited investor status may be required.
4. SMS/Text Messaging Terms
4.1 Consent to Receive SMS Messages
By providing your mobile phone number and opting in to receive SMS messages from GVC, you expressly consent to receive recurring automated text messages from us at the phone number provided. Message frequency varies based on your engagement and preferences.
4.2 Types of Messages
You may receive SMS messages related to:
- Appointment confirmations and reminders
- Follow-up communications regarding your inquiry
- Educational content about our services
- Updates on your application or qualification status
- Important service notifications
4.3 Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. Upon receipt of your STOP request, we will send a single confirmation message and remove you from our SMS list within 24 hours. You may also opt out by contacting us at (424) 256-8560 or [email protected].
4.4 Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. GVC is not responsible for any charges incurred from your carrier.
4.5 Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
5. Voice Communications
By providing your phone number, you consent to receive calls from GVC, including calls from our AI-powered assistant "Jennifer" and from our team members. Calls may be recorded for quality assurance and compliance purposes. You may opt out of voice communications at any time by informing us during a call or by contacting us directly.
6. Email Communications
By providing your email address, you consent to receive email communications from GVC, including educational content, follow-up messages, and service updates. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
7. User Responsibilities
You agree to:
- Provide accurate and truthful information
- Not misrepresent your identity or qualifications
- Use our services only for lawful purposes
- Not attempt to circumvent any security measures or access controls
8. Intellectual Property
All content on our website and in our communications, including text, graphics, logos, and software, is the property of GVC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GVC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US, IF ANY, IN THE TWELVE MONTHS PRECEDING THE CLAIM.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.
12. Contact Information
For questions about these Terms or to opt out of communications:
Gold Vault Capital, LLC
280 South Beverly Drive, Suite 505
Beverly Hills, California 90212
Phone: (424) 256-8560
Email: [email protected]
Website: goldvaultcapital.com